DISCOVER DEVELOP EVOLVE

Your Digital Future. Mashed with Vision and Craft.

A digital agency blending design, code, and strategy — partnering with ambitious brands to ship products that feel inevitable.

Trusted by

Our services

DISCOVER

Digital product strategy

  • · Technical
  • · Design product
  • · Composees
Explore strategy
EVOLVE

Business automation

  • · Workflow automation
  • · Process digitization
  • · Ops integration
Explore automation
On top of every service · AI-driven processes & operations
01

Spotting opportunities

We scan your stack for the places AI compounds value — ranked by impact, not hype.

02

Integration

Models, prompts and pipelines wired into what you already ship. Vendor-neutral by default.

03

Operations

Evaluations, guardrails and cost tracking. Production-grade, not demo-grade.

Our process

Four stages. One team. A process refined across hundreds of projects — designed to keep clients in the loop and momentum on the work.

  1. 01

    Discover

    Research, stakeholder interviews, and data — we map the problem space before touching a pixel.

  2. 02

    Define

    Translate research into a sharp strategy: positioning, scope, and a roadmap you can trust.

  3. 03

    Design

    Creative execution — identity, interface, motion, and prototypes that make the strategy real.

  4. 04

    Deliver

    Build, ship, measure. We stay with you post-launch and keep iterating on what the data shows.

Selected projects

Deep Dive Services

DISCOVER

Digital product strategy

Fresh perspectives open new doors — we question the obvious, uncover hidden potential, and turn every challenge into real progress.

Lift the hood
  • · Vision to Impact — Strategy & Growth
  • · Experience Engineering — user-centric optimization
  • · Scalable cloud architecture
  • · UI & UX
  • · Software technology & dev consulting
  • · CTO as a Service — fractional tech leadership
  • · COO as a Service — fractional ops leadership
DEVELOP

Web & mobile development

Design, code, and ship — web, mobile, and everything that keeps them healthy in production.

Lift the hood
  • · Fullstack web development
  • · Backend — APIs & architecture
  • · Frontend — living interfaces
  • · Mobile apps (iOS / Android / cross-platform)
EVOLVE

Business automation

Automate the operational glue — workflows, integrations, and internal tools that keep the business compounding.

Lift the hood
  • · Workflow automation (n8n / Zapier / Make)
  • · AI-assisted operations
  • · Process digitisation
  • · Custom internal tools
  • · System integration & APIs
  • · Data pipelines & ETL

The layer above

AI-driven processes & operations.

Not a service we sell on the side. It's the craft layer we bring to every engagement — opportunity scouting where it pays off, then the integration and implementation that actually moves the needle. Runs across strategy, web, and automation. Runs quietly.

  • 01

    Opportunity Mapping

    We scan your strategy, products and operations for the places AI compounds value — ranked by impact and feasibility, not hype.

  • 02

    AI-Driven Product Features

    Generative, retrieval-augmented, agentic — designed with the UX that keeps users trusting the output instead of second-guessing it.

  • 03

    AI-Powered Automation

    Where rules can't reach, we wire AI in with the guardrails production deserves — routing, extraction, summarisation, decision support.

  • 04

    Evaluations & Guardrails

    Every prompt tested, every output traced. You ship AI features you can defend — to users, to finance, and to legal.

  • 05

    Vendor-Neutral Integration

    Anthropic, OpenAI, self-hosted weights — we pick the model that fits and keep the integration swappable as the frontier shifts.

  • 06

    Observability & Cost

    Drift, latency, cost and user outcomes tracked from day one. You own the capability, not a vendor's lock-in.

OUR JOURNEY

Your Digital Future. Mashed with Vision and Craft.

A digital agency blending design, code, and strategy — partnering with ambitious brands to ship products that feel inevitable.

01 · DISCOVER

Discover. We uncover the shape of your problem.

Research, stakeholder interviews, and data — the rigorous work that happens before a single pixel is drawn. You leave this phase with a map of the opportunity and the constraints that matter.

02 · DEVELOP

Develop. We ship products that feel inevitable.

Design, code, and launch under one roof — so the thing we concepted is the thing we build. Tight feedback loops, real users touching it early, measurable progress every week.

03 · EVOLVE

Evolve. We keep shipping after launch day.

Post-launch we measure, learn, and iterate. A product is never finished — it just gets closer to what users actually need. We stay with you for the long game.

Tell us about your next big idea.

Service
Budget Range€20k – €50k

The full mix

Strategy · Development · Automation — in one room.

Picking one slice works. Picking all three together is where the lift compounds. Here's what changes when we run the full stack end-to-end:

  • 01

    One team, one roadmap.

    Strategy, design, and engineering decisions made in the same room — no hand-off tax, no vendor borders to manage.

  • 02

    Tighter feedback loops.

    A design change ships to prod this week, not next quarter. The gap between idea and validated usage is measured in days.

  • 03

    Automation baked in from day one.

    Workflows, integrations, and internal tools land with the product — not bolted on two quarters after launch.

  • 04

    Single source of truth.

    One backlog. One shared understanding. Zero context lost in translation between strategy, design, and build.

  • 05

    A partnership that outlives launch.

    We keep shipping after go-live — measure, learn, evolve. The handover isn't the end, it's the next stage.

Meet the team

The people behind the work — a small team covering strategy, design, engineering, and automation. We'd rather have our hands on the product itself, and bring in the right people when a project needs it.

Patrik Potocny

Patrik

Software Architect · Senior Developer · AI Engineering

Miriam

Miriam

Strategic Advisor · Product & UX

Manuel Penaloza

Manuel

Co-Founder · Strategist · Creative Lead

Patricia

VIA HS|MS

Patricia

Online Marketing

Jakub

VIA Devehope

Jakub

Software Engineering

Jirka

VIA Devehope

Jirka

Software Engineering

Clients & partners

  • Nuki
  • Blue Tomato
  • Niceshops
  • Raiffeisen Bank
  • Cosmo Consult
  • Statec Binder
  • Scheucher
  • Hartinger Consulting
  • Cube Store
  • Landwirt.com
  • BrightFlare
  • Der Ennstaler
  • DK Motion
  • Lust Spiel

Platform partners

Storyblok
STORYBLOK // HEADLESS CMS
Crystallize
CRYSTALLIZE // HEADLESS COMMERCE
Heyflow
HEYFLOW // CONVERSATIONAL FORMS
Leadinfo
LEADINFO // B2B VISITOR ANALYTICS
CookieYes
COOKIEYES // CONSENT MANAGEMENT
Stokee
STOKEE // WAREHOUSE MANAGEMENT

Let's Work Together

START A PROJECT

Questions

Frequently asked questions

A few we hear most often. Don't see yours? Just write to us.

Where is Mashed Lab based?
Our studio is in Graz, Austria, in the south of the country. We work on-site with regional clients across Styria and remotely with clients across Austria, Germany, Switzerland, and beyond.
Do you work with clients outside Austria?
Yes. Most of our engagements happen across the DACH region, and we regularly work with English-speaking clients across Europe. We deliver in both English and German.
What does a typical engagement look like?
Most projects start with a discovery and strategy phase (2–4 weeks), then move into design and engineering sprints of 4–12 weeks. Long-term partnerships and CTO- or COO-as-a-Service engagements are also common.
How quickly can you start?
New engagements typically begin within 2–4 weeks of the first conversation. For urgent work we can sometimes accommodate a faster start — get in touch and we will tell you honestly what is possible.
Which industries do you work with?
We have deep experience in industrial manufacturing, sports and outdoor retail, e-commerce, and B2B software — but we are happy to work with any organisation that wants to build serious digital product.
Do you build with AI? And does that make my project cheaper?
Yes, deeply — across our own tooling, our coding workflows, and the products we ship for clients. What it actually changes for you isn't the price; it's where the time goes. Less of it is spent on mechanical typing, more on architecture, judgment calls, and review. That tends to make the product better. Sometimes faster too — but that's the side effect, not the headline.
What happens after launch — do you maintain the product?
Most products only get interesting after the first deploy — that's when real users start finding the edges. We stay on through that phase by default: maintenance, iteration, and the strategic conversations about what's worth building next. Our CTO- and COO-as-a-Service tracks exist for exactly that ongoing partnership. We're not the kind of studio that ships and disappears.
Are there projects you say no to?
Yes. Mostly when we can't see a way to do the work to the standard we'd want our name on, or when the scope is shaped around someone else's plan we don't believe in. We'd rather say no early than build the wrong thing well. Honesty about fit saves both sides months.